Legal notice

Version in force as of 2 November 2026 (Garentiz 3.14.23).

Publisher

Garentiz (www.garentiz.com) is a platform published and operated by:

• Nayaro SRL, a private limited company (société à responsabilité limitée) under Belgian law
• Registered office: Chemin de la Cure d'Air 16, 7000 Mons, Belgium
• Enterprise number with the Crossroads Bank for Enterprises (CBE) and VAT number: BE 0647.588.826, Register of Legal Entities (RLE) of Hainaut, Mons division (Enterprise Court of Hainaut, Mons division; Art. 2:20 of the Belgian Code of Companies and Associations)
• Contact: support@garentiz.com
• Publication director: Ludovic Lucas, director of Nayaro SRL

The platform's automatic e-mails are sent from noreply@garentiz.com, which does not receive replies: to write to us, use support@garentiz.com.

Hosting

The website, the application and their data are hosted in the European Union by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.

Mobile applications

The Garentiz applications for iOS and Android are published by Nayaro SRL. They give access to the same account as the website. Nothing is sold in the applications: licences are purchased on the website www.garentiz.com.

Payments

Licence payments are processed by Stripe, an authorised payment service provider, on its own secure payment page. Garentiz neither receives nor stores card numbers.

Intellectual property

The Garentiz platform, its brand, its software, its applications, its texts, its document templates and its presentation are protected by intellectual property law. Any unauthorised reproduction or reuse is prohibited. The documents and data you enter remain your property.

The map backgrounds displayed when the portfolio map uses OpenStreetMap are provided by the OpenStreetMap contributors (© OpenStreetMap), under an open licence.

Related documents

• Terms of Use
• Terms of Sale
• Privacy Policy
• Cookie Policy
• Data Processing Agreement (landlords)
• Information for tenants

These documents exist in French, Dutch and English. The French version is authoritative; in case of doubt, the interpretation most favourable to the consumer prevails.

Mediation and complaints

For any complaint, please write to us first at support@garentiz.com: we will reply as soon as possible. If you are a consumer and are not satisfied with our reply, you may contact the Consumer Mediation Service (Service de Médiation pour le Consommateur) free of charge (www.mediationconsommateur.be).

Version dated 2026-11-02

Terms of use · Terms of sale · Privacy · Cookies · Data processing agreement · Information for tenants (template) ·